Privacy Policy

Effective Date: January 06, 2024

Thank you for choosing Brownietale, where we bake delicious brownies with love and care. We understand the importance of privacy, and we are committed to protecting the personal information of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website, services, or interact with us.

1. Information We Collect

1.1 Personal Information:

When you place an order or register on our website, we collect personal information such as your name, contact details, and shipping address.

1.2 Payment Information:

To process your orders, we collect payment information, including credit card details. However, we do not store this information on our servers. It is securely processed through our third-party payment gateway.

1.3 Communications:

We may collect information when you contact us, participate in surveys, or subscribe to our newsletters. This includes your email address and other relevant details.

1.4 Automatically Collected Information:

When you visit our website, we automatically collect certain information, such as your IP address, browser type, and device information. This helps us improve the user experience and diagnose technical issues.

2. How We Use Your Information

2.1 Order Processing:

We use your personal information to process and fulfill your orders. This includes shipping, delivery, and customer support.

2.2 Communications:

We may use your contact information to communicate with you about your orders, provide updates, and respond to your inquiries.

2.3 Marketing:

With your consent, we may send you marketing communications about our products, promotions, and events. You can opt-out at any time.

2.4 Improving Our Services:

We analyze user data to enhance our website, products, and services, ensuring a better overall experience for our customers.

3. How We Share Your Information

3.1 Third-Party Service Providers:

We may share your information with trusted third-party service providers who assist us in delivering our products and services. These providers adhere to strict confidentiality and security standards.

3.2 Legal Compliance:

We may disclose your information if required by law or in response to legal requests.

4. Security Measures

We take appropriate security measures to protect your personal information. This includes encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure; therefore, we cannot guarantee absolute security.

5. Your Choices

You have the right to:

Review and update your personal information.
Opt-out of marketing communications.
Request the deletion of your account and personal data.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any material changes by posting the updated policy on our website.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@brownietale.com.

Thank you for choosing Brownietale. We appreciate your trust in us. Enjoy your delicious treats!